Consumer Information
FACTS ABOUT FILLINGS
Click here to
view a brochure explaining the advantage and
disadvantages of dental materials used for fillings and
crowns (adobe format).
PROBLEMS WITH A DENTIST, DENTAL HYGIENIST, OR
DENTURIST
The following are options
available in attempting to resolve problems with a
dentist, dental hygienist, or denturist:
Through the Arizona State Board of Dental
Examiners:
• The Complainant may elect to
file a complaint form
and proceed through the investigatory and
adjudicative process with the Dental Board.
Click here to review
the process
The Complainant needs to know some of the Dental
Board's following statutory limitations.
If the Dental Board finds that a licensee
violated the Dental Practice Act because of
inadequate dental work, restitution may be ordered.
This means any fees the patient paid are ordered
returned to the patient, and any fees paid by
insurance are returned to the insurance company. The
Dental Board does not have the power or authority to
award any additional monies to the patient.
The Dental Board does not want to discourage a
valid complaint being filed. But, the Dental Board
is an administrative regulatory agency and therefore
it's jurisdiction and authority are limited. It also
should be noted, complaint files and records are
confidential investigative materials, and by law,
availability is restricted.
Other Options:
• If the Complainant has not talked to the
Respondent to address the basis of the complaint,
he/she is encouraged to do so. If the Complainant
feels too intimidated or has failed verbally, a
written request for resolution from the Complainant
to the Respondent is suggested.
• If the dentist is a member of the Arizona State
Dental Association, peer review may be requested
• Seek legal counsel
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